GoHighLevel payment and funnel problems
Invoices, payment links and order forms usually fail to take money because there's no payment provider set for that channel, the invoice was made in test mode, or the Stripe account has permissions or restrictions on its side. On funnels, an order form needs a product on the step and a next step, coupons have to target the right product, and one-click upsells need a V2 funnel.
The 5 fixes
GoHighLevel invoice or payment link not working
Usually no payment provider for that channel, an invoice made in test mode, a future issue date or past due date, or a card decline.
GoHighLevel Stripe not connecting, or payments paused
Usually permissions on the Stripe side, an unsupported country, test mode, or a Stripe account that's restricted for missing information.
GoHighLevel funnel order form not taking payments
Usually no product on the funnel step, no provider set for funnels in live mode, no next step, or the funnel framed inside another site.
GoHighLevel coupon code not applying
Usually the coupon field isn't on the form, the coupon targets another product or price, it's expired or used up, or it's an upsell.
GoHighLevel order bump or one-click upsell not showing
Bumps need a main product. One-click upsells need a V2 funnel, a native form, the Upsell Product button action and the same domain.
Other fix categories
Texting & A2P
9 fixes
Failed texts, error codes, A2P 10DLC rejections and carrier filtering.
See all 9Phone & calls
5 fixes
Missed calls, voicemail, forwarding, porting and app notifications.
See all 5Facebook, Instagram, WhatsApp & Google
3 fixes
Messages from other channels that don't reach your inbox.
See all 3Contacts & pipelines
4 fixes
Duplicates, imports, stages and who gets the lead.
See all 4Workflows
8 fixes
Contacts that don't enter, get stuck, or get the same message twice.
See all 8Conversation AI & Voice AI
2 fixes
HighLevel's AI that won't reply or answer.
See all 2Leads & lead forms
2 fixes
Facebook and Google lead forms that don't arrive.
See all 2Calendars & booking
7 fixes
Sync, double bookings and reminders at the wrong time.
See all 7Email
5 fixes
Mail that lands in spam, bounces or won't send.
See all 5Reviews
1 fix
Review requests that don't go out.
See the fixWebsite & forms
3 fixes
Forms, custom domains and the chat widget.
See all 3Users & logins
2 fixes
Staff who can't log in, or can't see what they need.
See all 2Reporting
2 fixes
Lead sources and call reports that don't add up.
See all 2
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