GoHighLevel website, form and domain problems
A custom domain that won't connect is almost always DNS: records at the wrong provider, extra A or AAAA records, Cloudflare's proxy turned on, or a CAA record. When a form doesn't create a contact, check Submissions first, then deduplication settings and the embed code. A chat widget that doesn't show was usually never added, or the site wasn't republished.
The 3 fixes
GoHighLevel chat widget not showing on your website
Usually the code was never added, the site wasn't republished, a cache is serving the old page, or the WordPress plugin isn't enabled.
GoHighLevel form not submitting, or not creating a contact
Check Submissions first. Then deduplication settings, an out-of-date embed code, sticky contact on shared devices, or a form HighLevel didn't build.
GoHighLevel custom domain not connecting, or SSL pending
Almost always DNS: records at the wrong provider, extra A or AAAA records, Cloudflare's proxy on, or a CAA record blocking the certificate.
Other fix categories
Texting & A2P
9 fixes
Failed texts, error codes, A2P 10DLC rejections and carrier filtering.
See all 9Phone & calls
5 fixes
Missed calls, voicemail, forwarding, porting and app notifications.
See all 5Facebook, Instagram, WhatsApp & Google
3 fixes
Messages from other channels that don't reach your inbox.
See all 3Contacts & pipelines
4 fixes
Duplicates, imports, stages and who gets the lead.
See all 4Workflows
8 fixes
Contacts that don't enter, get stuck, or get the same message twice.
See all 8Conversation AI & Voice AI
2 fixes
HighLevel's AI that won't reply or answer.
See all 2Leads & lead forms
2 fixes
Facebook and Google lead forms that don't arrive.
See all 2Calendars & booking
7 fixes
Sync, double bookings and reminders at the wrong time.
See all 7Email
5 fixes
Mail that lands in spam, bounces or won't send.
See all 5Reviews
1 fix
Review requests that don't go out.
See the fixPayments & funnels
5 fixes
Invoices, payment links, order forms, coupons and upsells.
See all 5Users & logins
2 fixes
Staff who can't log in, or can't see what they need.
See all 2Reporting
2 fixes
Lead sources and call reports that don't add up.
See all 2
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