GoHighLevel Conversation AI and Voice AI problems
When Conversation AI doesn't reply, the bot is usually off or only suggesting replies, the channel isn't assigned, it's asleep for that contact, it's outside working hours or its usage ran out. When Voice AI doesn't answer, there's usually no number assigned, calls aren't forwarded to it, voicemail picks up first or the call is outside its schedule.
The 2 fixes
GoHighLevel Conversation AI not replying
Usually the bot is off or only suggesting, the channel isn't assigned, it's asleep for that contact, it's outside working hours, or usage ran out.
GoHighLevel Voice AI not answering calls
Usually no number assigned, forwarding not set to Voice AI, your default number in use, voicemail answering first, or outside its schedule.
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HighLevel's Voice AI and Conversation AI answering calls and messages 24/7, answering questions from your own information and booking appointments.
Other fix categories
Texting & A2P
9 fixes
Failed texts, error codes, A2P 10DLC rejections and carrier filtering.
See all 9Phone & calls
5 fixes
Missed calls, voicemail, forwarding, porting and app notifications.
See all 5Facebook, Instagram, WhatsApp & Google
3 fixes
Messages from other channels that don't reach your inbox.
See all 3Contacts & pipelines
4 fixes
Duplicates, imports, stages and who gets the lead.
See all 4Workflows
8 fixes
Contacts that don't enter, get stuck, or get the same message twice.
See all 8Leads & lead forms
2 fixes
Facebook and Google lead forms that don't arrive.
See all 2Calendars & booking
7 fixes
Sync, double bookings and reminders at the wrong time.
See all 7Email
5 fixes
Mail that lands in spam, bounces or won't send.
See all 5Reviews
1 fix
Review requests that don't go out.
See the fixPayments & funnels
5 fixes
Invoices, payment links, order forms, coupons and upsells.
See all 5Website & forms
3 fixes
Forms, custom domains and the chat widget.
See all 3Users & logins
2 fixes
Staff who can't log in, or can't see what they need.
See all 2Reporting
2 fixes
Lead sources and call reports that don't add up.
See all 2
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