GoHighLevel can now text from your existing number

Published
Short answer
On October 30, 2026, HighLevel added hosted numbers: text from your existing US local or toll-free business number in HighLevel, while voice calls stay with your current carrier. It's in Labs, only an agency owner or admin can start it, and the number still needs A2P registration.
What changed
- Text from the business number customers already know, without porting it
- Voice stays with your current carrier
- US local and toll-free numbers
- The number still needs A2P 10DLC registration at the sub-account, or toll-free verification
Hosting or porting?
Porting moves the whole number, calls and texts, into LC Phone. Hosting moves only texting. If you're happy with your phone provider for calls, hosting avoids a port.
Who it affects
Businesses that want to text from the number on their trucks, signs and Google profile, without moving their phone service.
What to do
- Ask whoever runs your HighLevel agency account to start it: HighLevel says only an agency owner or admin can.
- Complete A2P 10DLC registration, or toll-free verification, for the number.
- Send a test text after it's set up, and check replies land in Conversations.
Related fixes
Porting your phone number into GoHighLevel
A recent bill, your carrier account number and PIN, a matching service address, then two to four weeks. Keep the old service on until it's done.
Read the fixGoHighLevel error 30034: texts fail from an unregistered number
Your US number isn't linked to an approved A2P 10DLC campaign yet. Register in Trust Center, then wait up to 24 hours.
Read the fixGoHighLevel texts sending from the wrong number
HighLevel picks the number in a set order: the one chosen for that message, the user's number, the conversation's number, then the default.
Read the fix
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