GoHighLevel workflow problems
A workflow that won't trigger is usually still in Draft, has trigger filters that don't match, or has re-entry turned off, and its execution logs show which. Duplicate messages usually mean two triggers firing on one event. Wait steps, goals, If/Else branches, custom values and date triggers each follow rules that make them do exactly what's set, which isn't always what was meant.
The 8 fixes
GoHighLevel sending duplicate text messages
Usually two triggers firing on one event, re-entry left on, or the same person saved as two contacts.
GoHighLevel workflow not triggering: a checklist
Usually it's still in Draft, the trigger filters don't match, or re-entry is off. The execution logs tell you which.
GoHighLevel workflow Wait step not working, or contacts stuck
Usually the wait is waiting exactly as set: for a reply or event with no timeout, inside an advanced window, or on timing that was edited later.
GoHighLevel workflow Goal Event not firing
Only one goal per workflow, each contact is checked against it once, and the event or filter has to match exactly.
GoHighLevel trigger links not tracking clicks
Usually a pasted URL instead of the trigger link itself, no workflow listening for the click, or a filter pointing at a different link.
GoHighLevel If/Else branch not matching
Usually AND and OR grouped wrong, a field updated in the same second as the check, or data that isn't there when the step runs.
GoHighLevel custom values or fields showing blank in messages
The contact has no value saved, the workflow doesn't supply it (appointment fields need an appointment trigger), or it was typed instead of picked.
GoHighLevel birthday or date triggers firing at the wrong time
The birthday trigger runs at 8 AM in the account's time zone and skips badly formatted dates. Waits set the hour; workflow settings set the time zone.
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Done-for-you packages that set this up in your account, quoted on a free call.
GoHighLevel rescue
A messy account someone else built, gone through and fixed: duplicate workflows, broken automations, bad data and texts that don't send.
Other fix categories
Texting & A2P
9 fixes
Failed texts, error codes, A2P 10DLC rejections and carrier filtering.
See all 9Phone & calls
5 fixes
Missed calls, voicemail, forwarding, porting and app notifications.
See all 5Facebook, Instagram, WhatsApp & Google
3 fixes
Messages from other channels that don't reach your inbox.
See all 3Contacts & pipelines
4 fixes
Duplicates, imports, stages and who gets the lead.
See all 4Conversation AI & Voice AI
2 fixes
HighLevel's AI that won't reply or answer.
See all 2Leads & lead forms
2 fixes
Facebook and Google lead forms that don't arrive.
See all 2Calendars & booking
7 fixes
Sync, double bookings and reminders at the wrong time.
See all 7Email
5 fixes
Mail that lands in spam, bounces or won't send.
See all 5Reviews
1 fix
Review requests that don't go out.
See the fixPayments & funnels
5 fixes
Invoices, payment links, order forms, coupons and upsells.
See all 5Website & forms
3 fixes
Forms, custom domains and the chat widget.
See all 3Users & logins
2 fixes
Staff who can't log in, or can't see what they need.
See all 2Reporting
2 fixes
Lead sources and call reports that don't add up.
See all 2
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