More business from the people who already know you
Nurture that turns "not yet" into booked, old leads and past customers brought back, and review and referral requests after every job.
Done for you, quoted on a free 15-minute call before we start.
If it turns out to be a two-minute setting, we'll tell you on the call, and there's nothing to pay.
What you get
- Leads who didn't book get a few helpful nudges, then book when they're ready
- Past customers and old leads hear from you again, with a reason to come back
- More Google reviews, which helps you show up in local search
- Happy customers asked for referrals at the right moment
Who it's for
- Businesses with a list of past customers and old leads nobody contacts
- Owners who forget to ask for reviews and referrals
- Anyone whose leads say "not yet" and are never heard from again
What you provide
- A login in your own HighLevel account. New to HighLevel? You sign up in your business's name on the free call with us, so the account and the subscription are yours from the start.
- Your list of past customers and old leads, if it isn't in HighLevel yet
- Ten minutes to approve the message wording
What we set up for you
- A nurture sequence for leads who don't book, by text and email
- A consent-checked reactivation campaign to past customers and old leads
- Review requests after every completed job, by text and email
- Google Business Profile connected for reviews
- Referral requests to customers who leave good reviews
- Replies routed to your team, and opt-outs respected automatically
- Your email domain set up for sending, so these reach the inbox
What's not included
- Running or paying for ads. Every lead source here works without them; if you run ads, we connect their lead forms
- A promise of a number of leads. We make sure every lead that comes in is answered, followed up and counted
- Your HighLevel subscription and usage (texts, calls, AI minutes, phone numbers), billed by HighLevel to your account
- Texting anyone who didn't agree to texts: those get email only
How long it takes
- Days 1–2. Your list cleaned and checked for consent; messages drafted.
- Days 3–4. You approve the wording; we build the sequences and test them.
- Day 5. Live, the reactivation sent in batches so replies don't swamp you.
The one thing outside our control
Texting waits on carrier review of your A2P 10DLC registration, which is in your business's name. We submit it the first day and get it right the first time; HighLevel's Fast Track approves campaigns within 3 business days, standard review can take up to 5, and a toll-free number can take four to six weeks. Nobody can speed it up, so we build everything else while it's in review.
How we build it
The sequences, and a reactivation text.
Step by step
- Not booked yet. Three or four helpful messages over two weeks, stopping the moment they reply or book.
- Past customers. One clear reason to come back, sent in batches, by text only where they opted in.
- After a job. A review request, and a referral ask to those who leave a good one.
Message drafts
- Hi [First Name], it's [Business name]. It's been a while since your last visit. We have openings next week if you'd like to come back: [Booking link]. Reply STOP to opt out.
Work we've done
The same engineers build and run your GoHighLevel setup. These are systems we've built for other businesses, with their names kept private.
Medical-legal review
Every case file arrives with a draft summary
Staff read every page of every case file by hand and wrote each summary themselves.
In daily use at the practice
Construction accounting
Financial reports without waiting on a developer
Every financial report was built by hand, and every new question waited on someone technical.
Reports come from one engine instead of hand-written code
Professional services
Invoices out on time, built from the work log
Invoices were going out about seven days into the next month.
Invoices on time for the first time in over a year
Common questions
- Is it safe to text old contacts?
- Only those who agreed to texts from you. Everyone else gets email. We check consent before anything goes out, and every message has an opt-out.
Updated November 4, 2026
Fix it yourself instead
Prefer to do it yourself? These free guides cover the same settings.
GoHighLevel review requests not sending
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Read the fixGoHighLevel: a contact isn't getting your texts
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Read the fixGoHighLevel emails going to spam or bouncing
Usually no dedicated sending domain, a free From address, missing DMARC, a sudden volume jump, or a list with too many bad addresses.
Read the fix
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Want GoHighLevel set up and running for you?
Book a free 15-minute call. Tell us what you sell and where your leads come from, new account or the one you have, and we'll tell you what we'd set up, how long it takes and what it costs.
If it turns out to be a two-minute setting, we'll tell you on the call, and there's nothing to pay.