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MidwaterOther agents we build

Hand the job to an AI agent.

Beyond accounts receivable, Midwater builds custom AI agents for your business, then hosts and runs them for you. No one on your team has to manage AI: we monitor them, fix them and keep them up to date. Your team and customers reach them by phone, text or email, and they work inside the software you already use, asking before anything changes.

Free 15-minute call

Agents at workExample activity
  1. Prices updated in Square, synced to the delivery appsRestaurant · just now
  2. Work order #2291 opened, plumber booked ThursdayProperty manager · 9s
  3. Invoice 44718 matched to PO, entered in QuickBooksSupply company · 26s
  4. Lien waiver received, payment cleared for approvalContractor · 48s
  5. Missed call returned, consult booked for FridayLaw firm · 1m

Example · Restaurant

Marco · GMTextBurgers up $1 tonight, and add the fish taco special.
Your agentDone
  1. Checked Marco can change menus
  2. Approved by Marco
  3. Updated 6 burger prices in Square
  4. Added the fish taco special in Square
  5. Square synced to DoorDash, Uber Eats and Grubhub
Done in 1 min 12 s · 5 actions · 1 approval · all logged

Works inside the tools you already pay for

  • QuickBooks
  • GoHighLevelGoHighLevel
  • Gmail
  • Google Calendar
  • Google Drive
  • Shopify
  • Square
  • HubSpot
  • Xero
  • Dropbox
  • Zoom

Built for the jobs that cross five systems and three people

Every agent is built for one business and one job to start. These are the jobs owners hand off first.

  • One menu change, every channel

    Call or text one change. The agent updates Square, and Square syncs it to DoorDash, Uber Eats and Grubhub.

    RestaurantsPhone · Text · Slack or Teams
  • Maintenance from report to closed

    Residents call, text or email a repair. The agent sorts emergencies, opens the work order, sends the vendor and follows up until it's closed.

    Property managementPhone · Text · Email · Web
  • No waiver, no payment

    Before a sub gets paid, the agent collects the lien waiver and current COI, checks the amounts, and won't mark the payment ready until both are right.

    ConstructionEmail · Text · Web
  • Prior authorizations

    The agent fills the payer's form from the clinical notes, faxes it, tracks every reply and chases denials so procedures don't slip.

    Medical & dental practicesEmail · Web · Slack or Teams
  • Tax-season document chase

    A checklist per client from last year's return. The agent requests documents, reads what arrives, checks items off and keeps chasing what's missing.

    Accounting firmsText · Email · Web
  • Same-day certificates of insurance

    A client needs a COI for a job site today. In Momentum AMS the agent checks the policy, issues the certificate with the right holder and sends it.

    Insurance agenciesPhone · Text · Email · Web
  • Stop vendor bank-change fraud

    An email asks to change where you pay a vendor. The agent holds it, calls the vendor at the number on file, and only then marks it verified for your bookkeeper.

    Any businessEmail · Phone
  • A front desk that answers every call

    The agent answers calls you can't take, asks your intake questions, books appointments, puts urgent callers through and texts back anyone who hangs up.

    Any businessPhone · Text
  • Documents by email, read, filed and routed

    Email any invoice, contract, form or receipt to your agent. It pulls out the details, enters them where they belong, files it, and tells the right person.

    Any businessEmail

See all 39 use cases

One agent. Reached like a coworker, trusted like one.

  • TextMarco · GMBurgers up $1, add the fish taco special4:08 PM
  • Phone(949) 555-0142New caller · wants to book a consult for Friday4:21 PM
  • Emailap@ridgesupply.comInvoice 44718, Harbor project9:02 AM
  • Slack#ops · Dana@agent what's open on the Morales job?9:40 AM

Reach it any way you already work

Call it, text it, email it, or message it in Slack or Teams. It's one agent with one memory of your business, however it's reached.

PersonRoleCan
PatOwnerEverything. Approves anything over $1,000.
DanaManagerChange prices and hours, book vendors, approve under $1,000.
Front deskStaffLook things up, send in requests.
CustomersPublicBook, report a problem, ask a question.

Marco · Change menu pricesAllowed · Manager

It knows who's asking

Every person gets exactly the access you give them, checked before every action. A customer can book a visit. Only a manager can change a price.

  • Outlook
  • Microsoft 365
  • Slack
  • Procore

Access you grant, see and can take back.

It works in your software, not around it

QuickBooks, Google Workspace, Microsoft 365, Shopify, Square, Procore and the rest of what you already use, with access you control and can take back.

  1. Ridge Supply invoice 44718 is $85 over PO #8841 on line 9. Approve $1,842.10? Reply YES or NO.
  2. YES
  3. Approved. Bill entered in QuickBooks, PDF filed in Drive. Logged.
  • Read invoice 44718
  • Bill held for approval
  • Approved by Pat

It asks before it acts

Anything that spends money or changes a record gets read back and approved by text. Routine work runs on its own. Everything is logged.

How an agent works

Three steps. We do all of them.

  1. A free 15-minute call

    Tell us the job that eats your week. We'll tell you whether an agent can take it on, how, and what it would cost.

  2. We build it in days

    We map the job with you, connect your systems and test the agent on your real work before it goes live.

  3. We host and run it

    We monitor every action, fix what breaks and keep it up to date. We check in monthly and add the next job when you're ready.

How it works

Work we've done

See all case studies

Common questions

What can an agent do?
Any job with clear steps that crosses your phone, email and software: taking requests, reading documents, updating records, chasing people and asking for approvals. If you can explain how your best employee does it, we can usually build it.
Is it a real person?
No. It's an AI agent, and it says so if anyone asks. When someone needs a person, it puts them through or takes a message.
Who builds and runs it?
We do. We map the job with you, connect your systems and test it on your real work. Then we host it and run it: we monitor it, fix it, keep it up to date and check in monthly. Your software and accounts stay yours, and no one on your team has to manage AI.
Do I need new software?
No. It works in the software you already use. If a system doesn't let outside tools in, we'll tell you on the free call.

What job would you hand to an agent?

Book a free 15-minute call. Tell us the job that eats your week and we'll tell you how an agent would handle it and what it would cost.

  • A free 15-minute call, no pitch
  • How an agent would handle your job, step by step
  • A plain answer on whether an agent fits the job