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An agent that works the way your business does

One agent your team and customers can reach by phone, text, email or chat. It works in your software, follows your rules and gets the job done. We build it around your work, then host it, run it and keep it working.

What's in every agent

  • TextMarco · GMBurgers up $1, add the fish taco special4:08 PM
  • Phone(949) 555-0142New caller · wants to book a consult for Friday4:21 PM
  • Emailap@ridgesupply.comInvoice 44718, Harbor project9:02 AM
  • Slack#ops · Dana@agent what's open on the Morales job?9:40 AM

Reach it any way you already work

Call it, text it, email it, or message it in Slack or Teams. It's one agent with one memory of your business, however it's reached.

PersonRoleCan
PatOwnerEverything. Approves anything over $1,000.
DanaManagerChange prices and hours, book vendors, approve under $1,000.
Front deskStaffLook things up, send in requests.
CustomersPublicBook, report a problem, ask a question.

Marco · Change menu pricesAllowed · Manager

It knows who's asking

Every person gets exactly the access you give them, checked before every action. A customer can book a visit. Only a manager can change a price.

  • Outlook
  • Microsoft 365
  • Slack
  • Procore

Access you grant, see and can take back.

It works in your software, not around it

QuickBooks, Google Workspace, Microsoft 365, Shopify, Square, Procore and the rest of what you already use, with access you control and can take back.

  1. Ridge Supply invoice 44718 is $85 over PO #8841 on line 9. Approve $1,842.10? Reply YES or NO.
  2. YES
  3. Approved. Bill entered in QuickBooks, PDF filed in Drive. Logged.
  • Read invoice 44718
  • Bill held for approval
  • Approved by Pat

It asks before it acts

Anything that spends money or changes a record gets read back and approved by text. Routine work runs on its own. Everything is logged.

Start with one job. Add the next.

Most businesses start with the job that hurts most. Once it's running, the same agent takes on the next one, with the people, permissions and systems already in place.

What it never does

  • Change anything without a read-back and a yes from someone allowed to approve it.
  • Quote prices or promise dates you haven't set.
  • Show anyone information they aren't allowed to see.
  • Act outside the steps you agreed to.

Your data

  • Encrypted, and kept separate for every customer.
  • Access to your systems you can see and take back.
  • Every action logged. You can export it or cancel anytime.

What businesses build first

  • One menu change, every channel

    Call or text one change. The agent updates Square, and Square syncs it to DoorDash, Uber Eats and Grubhub.

    RestaurantsPhone · Text · Slack or Teams
  • Maintenance from report to closed

    Residents call, text or email a repair. The agent sorts emergencies, opens the work order, sends the vendor and follows up until it's closed.

    Property managementPhone · Text · Email · Web
  • No waiver, no payment

    Before a sub gets paid, the agent collects the lien waiver and current COI, checks the amounts, and won't mark the payment ready until both are right.

    ConstructionEmail · Text · Web
  • Prior authorizations

    The agent fills the payer's form from the clinical notes, faxes it, tracks every reply and chases denials so procedures don't slip.

    Medical & dental practicesEmail · Web · Slack or Teams
  • Tax-season document chase

    A checklist per client from last year's return. The agent requests documents, reads what arrives, checks items off and keeps chasing what's missing.

    Accounting firmsText · Email · Web
  • Same-day certificates of insurance

    A client needs a COI for a job site today. In Momentum AMS the agent checks the policy, issues the certificate with the right holder and sends it.

    Insurance agenciesPhone · Text · Email · Web
  • Stop vendor bank-change fraud

    An email asks to change where you pay a vendor. The agent holds it, calls the vendor at the number on file, and only then marks it verified for your bookkeeper.

    Any businessEmail · Phone
  • A front desk that answers every call

    The agent answers calls you can't take, asks your intake questions, books appointments, puts urgent callers through and texts back anyone who hangs up.

    Any businessPhone · Text
  • Documents by email, read, filed and routed

    Email any invoice, contract, form or receipt to your agent. It pulls out the details, enters them where they belong, files it, and tells the right person.

    Any businessEmail

See all use cases

Common questions

What can an agent do?
Any job with clear steps that crosses your phone, email and software: taking requests, reading documents, updating records, chasing people and asking for approvals. If you can explain how your best employee does it, we can usually build it.
Is it a real person?
No. It's an AI agent, and it says so if anyone asks. When someone needs a person, it puts them through or takes a message.
Who builds and runs it?
We do. We map the job with you, connect your systems and test it on your real work. Then we host it and run it: we monitor it, fix it, keep it up to date and check in monthly. Your software and accounts stay yours, and no one on your team has to manage AI.
Do I need new software?
No. It works in the software you already use. If a system doesn't let outside tools in, we'll tell you on the free call.
How long until it's running?
Usually days, not months. The first job is mapped on the call, built and tested on your real work, then switched on.

What job would you hand to an agent?

Book a free 15-minute call. Tell us the job that eats your week and we'll tell you how an agent would handle it and what it would cost.