How to manage commercial insurance renewals without missing dates
Ninety days out, the agent gathers loss runs and updated client info, builds the submission and tracks carrier quotes as they come back.
- Reach it by
- Text
- Phone
- Who can use it
- Your producers, account managers and clients
- Works in
- Momentum AMS, or your agency system's renewal report · Carrier email · Your agency email · Excel or Google Sheets for comparisons
The problem
Renewals start late because nobody had time to request loss runs. Then the client takes three weeks to send updated payroll and revenue, and the submission goes out with two weeks to spare.
Quotes come back in different formats from different carriers. Someone builds the comparison by hand the night before the renewal meeting.
What your agent does
- Ninety days before renewalFrom Momentum AMS, or your agency system's renewal report
- Your agent requests what's neededLoss runs from carriers, updates from the client
- Loss runs collected
- Client confirms payroll, revenue and locations
- Account manager approves the submissionBefore it goes to any carrier
- Quotes tracked as they arrivePremium, limits and changes side by side
- Follow-ups on late quotes
What you get
- Renewals start on time, every time
- Loss runs and client updates in hand before the submission is due
- Quotes compared side by side as they come in
- A list of every renewal and where it stands
Who approves what
An account manager or producer approves every submission before it goes to a carrier. The agent prepares the quote comparison, but recommending coverage to the client stays with your licensed staff.
Common questions
- Does the agent talk to carriers?
- It sends the approved submission and follow-ups by email and reads the replies. Carrier portals don't allow automated tools, so where a carrier only takes submissions in its portal, the agent hands your staff the finished package to upload.
- Will it recommend a carrier to my client?
- No. It lays out the quotes. Your producer or account manager makes the recommendation.
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