Answer apartment leasing calls and book tours for every property, day or night
One number answers tour calls for every property from live availability, books tours, follows up no-shows and nudges stalled applicants.
- Reach it by
- Phone
- Text
- Web
- Who can use it
- Prospects, applicants and your leasing team
- Works in
- AppFolio (Plus or Max plan) or Buildium (Premium plan) · Your self-guided tour booking link · Google Calendar or Outlook · Your phone line · Text and email
The problem
Prospects call at 7pm and on Sunday. Your leasing agents are home or on a tour. The call goes to voicemail, and the prospect calls the next listing.
When someone does pick up, they're checking availability in one screen and the calendar in another. Then nobody follows up on the no-show, or on the applicant who stopped halfway through the application three days ago.
What your agent does
- A prospect calls or textsOne number for every property
- Or asks on the listing
- Your agent answers from live availabilityUnits, rent, move-in dates and pet rules from your system
- Self-guided tour link sentYour tour tool's booking page
- Or a tour with your agent
- No-shows followed upOffers a new time the same day
- Stalled applicants nudgedSays what's missing and links back to the application
What you get
- Every leasing call answered, nights and weekends included
- Tours booked on the first call, not after a callback
- No-shows rescheduled instead of lost
- Fewer applications stuck halfway
Who approves what
The agent answers from what's in your system and books tours on the calendars you give it. It never quotes specials, waives fees or promises a unit. Anything like that goes to the leasing manager first.
Common questions
- What about fair housing?
- The agent gives every prospect the same answers from the same listing information and follows the script and rules you set. It doesn't steer, and it logs every conversation so you can check what was said.
- How does it know what's available?
- It reads availability and pricing from AppFolio (Plus or Max) or Buildium (Premium) each time someone asks, so it isn't working from last week's sheet. If a unit's status is wrong in your system, the agent will repeat it, so it flags anything that looks off.
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How much does an AI receptionist cost?
AI receptionists are priced per minute, per call or as a flat monthly plan, plus setup. Compare what's included, like booking, CRM updates and monitoring, not just the headline price.
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